How long does delivery take? Most orders ship within 1–2 business days and arrive within 7–14 days depending on destination. You receive tracking once the order leaves our warehouse.
Do you ship worldwide? Yes -- orders are tracked and insured. Duties, where applicable, are shown at checkout.
Can I return something? Yes, within 90 days of delivery, unused and in its original packaging. Email [email protected] for the return address. We do not include a prepaid return label — you pay return postage unless the item is faulty or we sent the wrong one. See the Return & Refund Policy.
Is checkout secure? Yes. Card payments are processed by a PCI-compliant processor (Spreedly) and the site uses SSL encryption. We also accept PayPal. We never see or store your full card number.
An item is sold out. Email [email protected] and we will tell you if it comes back. There is no mailing list.
Are the photos the real item? Yes. Every product is photographed as it actually ships, and the copy is written from how we used it.